Job Title: Tutoring Coordinator
Reports to: Instructional Director
Deadline: Monday, September 3, 2019
Offers administrative program support for LR activities related to the recruitment and training of one to one tutors and the support of adult literacy students. This position oversees and manages the assignment of students and volunteer tutors.
-Oversees and manages the matching of adult literacy students and volunteer tutors. Resolves any issues that arise during the matching or tutoring process. Matches new tutors with students and rematches students and tutors as needed. Provide communication and support to both student and tutor throughout the process.
-Provide scheduling, set-up and coverage, as needed, for Volunteer Information Sessions.
-Advises students and tutors on available additional resources that could assist the students learning. Such as but not limited to: library materials, upcoming in-services, diagnostic testing, community consultants, support groups or book groups, jobs programs, etc. Additionally, serves as the primary instructional staff resource on existing community resources for referral/information.
-Cover for or find substitutes for math, reading, or English Conversation classes, when needed.
-Serves as agency ADA Manager; as such, assists participants who seek accommodations by referring participants to community services to best meet their needs.
-Attend staff meetings and individual meetings with Instructional Director as needed.
-Work closely with Instructional Director and Assessment Coordinator in ensuring clear and seamless transitions of responsibility in all areas. Support Assessment Coordinator as a back-up.
-Regular and reliable attendance is required.
-Perform other duties as assigned by Instructional Director.
- Bachelor’s degree from an accredited college or university preferred.
- At least one year experience in case management, human services, or adult education.
- Knowledge of and/or professional experience with adult English as a Second Language programs, highly desirable.
- Strong communication, organizational and customer service skills.
- Good judgment and sensitivity in working with low-literate adults, speakers of other languages, and volunteers from diverse backgrounds.
- Ability to understand, interpret and prepare written materials; ability to represent Literacy Rochester with enthusiasm and a welcoming attitude.
- Strong digital skills with a working knowledge of databases and Microsoft Office 365 a plus.
- Be available to work 12-8 Monday-Thursday. Regular hours will be 1-6 PM, Monday- Thursday. Occasionally may need to come in at Noon or work until 8PM. 20 hours per week
Literacy Rochester is committed to a policy of equal employment opportunity for all employees and applicants for employment. LR is committed to creating a diverse environment and is proud to be an equal opportunity employer. As such, LR is steadfast to creating and reinforcing a work environment and services that are free from discrimination and harassment. LR believes that people of diverse backgrounds and beliefs enrich our workplace and LR is committed to promoting and embracing a culture of diversity and inclusion.
Literacy Rochester continually reaffirms our legal obligation and commitment to fostering a working environment free from discrimination. LR will consider all job applicants and employees for placement, development programs, job assignments, transfers and promotions regardless of age, race, color, creed, sex, religion, national origin, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, military status/service, or domestic violence victim status.