DL Customer Feedback Celebrating Program’s Success

Literacy Rochester is celebrating success milestones for our Digital Literacy Program. We have served customers in Monroe County for ten years and one year in Wayne and Ontario-Yates Counties. Here is what our customers are saying about their experiences. 


  • “Very helpful and easy to work with. Glad this service is available.” 
  • “It was easy to create an employment cover letter, upload a resume and cover letter to apply for a job online.”
  • “Extremely pleased with the volunteer’s pace and approach. I learned a lot. I was fearful of an email I received about my cloud space not being available, and I worked with the DL Volunteer to find that it was a potential scam.”
  • A customer received assistance from his DL Volunteer to complete his Social Security benefits application online. He returned days later to work with a DL Volunteer to check the application’s status and how to use his cell phone better.


Learn More About LR’s Digital Literacy Program: Click Here 

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