When Mindy first began thinking about retirement, she knew for certain she wanted to spend her time doing something meaningful. After doing some research into local places, she came across Literacy Rochester’s Instructional Program. She eventually gathered more information, attended training, and began her deeply fulfilling volunteer journey.
After years of working in food service management, Mindy had time to explore new volunteer opportunities. She started as a volunteer at her church and a couple months later began tutoring with Literacy Rochester as well. She also decided to volunteer at Rochester Animal Services once a week! During her initial search though, she was guided by belief that literacy is essential. That belief, shaped in part by her own experiences as a parent, ultimately led her to Literacy Rochester. Mindy remembers when her son struggled with reading in first grade. She notes that he was reluctant to pick up a book until he discovered books about dogs. “He lit up,” she says, “and eventually became an expert about dogs and wolfs.” That moment stayed with her, reinforcing the idea that learning begins with interest and curiosity, which is a lesson she now brings into every tutoring session.
Since joining Literacy Rochester, Mindy has worked with dedicated adult learners. One of her most meaningful memories comes from working with a student named Katarina, a student striving to improve her pronunciation. After noticing her progress, Mindy made a point to say something. “I told her, ‘I don’t know if you know this, but you’re doing much better with your pronunciation.’” That moment of recognition mattered to reflect on all the progress Katarina had made. “It’s so important to remind students of how far they’ve come.”
For Mindy, volunteering isn’t just about teaching literacy skills, it’s about connecting with her students. Lessons often go beyond the lesson plan, focusing on conversation, confidence, and navigating everyday interactions. “Sometimes we just talk about our lives. That’s where a lot of the learning happens.” She encourages her students to not be ashamed to use a translator when stuck because, “[the translator] is helping my students to understand and learn.” She emphasizes that her students are intelligent and motivated, one student even attending college and dual majoring, and that setting aside fear or pride can open doors to growth.
Mindy’s tutoring approach is grounded in kindness and respect, values deeply connected to her faith. “You have to see the whole person,” she says. “Not just someone learning to read and write, but someone with experiences, goals, and a story.” Outside of volunteering, Mindy loves to cook, spend time with friends and family, and check out the music scenes in Rochester. Mindy also enjoys exploring the rich history of Rochester and visiting places such as the Susan B. Anthony House.
Reflecting on her journey, Mindy has realized that the impact goes both ways. “I am so grateful for Literacy Rochester and what it does for the community,” Mindy says. “As a volunteer, you get so much out of the relationship, if not more.” This National Volunteer Month, Mindy’s story is a reminder that giving your time can do more than change someone else’s life, it can change your own.
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