QUESTIONS?

CHAT WITH
US HERE!

GO TO DIGITAL.LITERACYROCHESTER.ORG and follow the instructions below to access live support with online needs.

 

When Are We Available?

Click the message symbol at the bottom right of the screen to start a chat with an agent.

Digital Literacy Volunteers are available:

Monday:         8 a.m. – 8 p.m.
Tuesday:         8 a.m. – 5 p.m.
Wednesday:  8 a.m. – 5 p.m.
Thursday:       8 a.m. – 5 p.m.
Friday:             8 a.m. – 5 p.m.
Saturday:       8 a.m. – 5 p.m.

 

What Can We Help With?

Questions about:

  • Online Job Search
  • Distance Learning
  • Zoom Meetings
  • Creating Social Media Accounts
  • Accessing Resources Online
  • Responding to the 2020 Census
  • Using Google Apps
 
We are here to help!

 

How Can You Reach Us?

To Start a Chat:

Include your NAME and EMAIL address and one of our trained volunteers will help guide you through your online needs.

 

*data shared in chat is encrypted and saved for 30 days as per the GDPR.