GO TO DIGITAL.LITERACYROCHESTER.ORG and follow the instructions below to access live support with online needs.


When Are We Available?

Click the message symbol at the bottom right of the screen to start a chat with an agent.

Digital Literacy Volunteers are available:

Monday:         8 a.m. – 8 p.m.
Tuesday:         8 a.m. – 5 p.m.
Wednesday:  8 a.m. – 5 p.m.
Thursday:       8 a.m. – 5 p.m.
Friday:             8 a.m. – 5 p.m.
Saturday:       8 a.m. – 5 p.m.


What Can We Help With?

Questions about:

  • Online Job Search
  • Distance Learning
  • Zoom Meetings
  • Creating Social Media Accounts
  • Accessing Resources Online
  • Responding to the 2020 Census
  • Using Google Apps
We are here to help!


How Can You Reach Us?

To Start a Chat:

Include your NAME and EMAIL address and one of our trained volunteers will help guide you through your online needs.


*data shared in chat is encrypted and saved for 30 days as per the GDPR.