Volunteer Spotlight: Tom Hinterman

Tom has been volunteering for Digital Literacy at Lyell branch library for just over two years.  He found out about our organization in a Greece newspaper ad. Tom shared that “it seemed like a great way to help others because I already help friends and church members with computers, and I like to help people with their problems.” He also said, it gives his days some structure and it gives him the opportunity to meet and work with interesting people.

Tom’s favorite thing is to help with obtaining documents that customers need to access, such as, pay stubs, important documents sent by email, or paperwork for benefits. Volunteering has really helped him understand the struggles that those less fortunate encounter in their lives.

While helping Digital Literacy customers, Tom has realized that many people face challenges with having to navigate a computer. “Web interfaces lack consistency, this is why people struggle to find what they are looking for,” he said.

“Never be afraid to ask questions or to ask for help when you need it and don’t be afraid to push buttons and explore.”

-Tom’s words of wisdom

Tom grew up in a well-educated family that was involved in their church and service orientated. He has always felt that he was expected to be responsible and to lead by example. Tom’s wife was a very loving and caring woman, who always wanted to help others and even though she passed away, Tom continues to try and live up to her legacy.

Tom is a retired Aerospace Engineer; he began his career at Bell Aerosystems and was there more than 20 years. His work included things like rocket engines for the lunar modules and even space shuttles. He continued his career at the University of Rochester Laboratory for Laser Energetics, where he helped design and operate the laser systems used in basic and applied research in high energy physics.

Tom may be retired but he is keeping busy with quite a few hobbies.  He enjoys wood working and restoring and refinishing furniture. When he is not busy tinkering or volunteering, he can be found reading up on some Science News or watching Agents of Shield.

Chat with Tom or one of our other talented, local volunteers at Digital.LiteracyRochester.org.

Digital Literacy, a program of Literacy Rochester, helps adults become fully engaged in their community as citizens, parents, consumers, and workers. The Digital Literacy program is provided free of charge on a one-to-one, drop-in basis in partnership with OACES.

Individuals can drop in for free computer help at these times and locations.  

Learn more about becoming a Digital Literacy volunteer

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